Thales eSecurity Technical Support

Committed to providing world-class technical support with a global team of expert engineers

Thales eSecurity Support Services

Our support engineers have a wealth of experience with Thales eSecurity's products and solutions, and a deep understanding of related information security fields, such as Cryptography, enterprise applications and databases. Each component of Thales eSecurity's Support Services has been designed to optimise the customer experience and ensure that each organization quickly benefits from the full value and functionality inherent within the entire family of Thales eSecurity security products.

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A Global Technical Support Team

A team of expert support engineers located around the globe to provide comprehensive support for your Thales eSecurity software and hardware

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Online Knowledgebase and Helpdesk

Online knowledgebase and support ticketing tools give you control over your Thales support services

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Fast Repair or Replacement

In the rare event that your Thales eSecurity hardware develops a fault Thales can quickly repair or replace your equipment to help you maintain your service

Thales eSecurity Customer Support Portals

Log queries directly with our engineers, access additional resources to help resolve your issue, search our knowledgebase and view product update informationThales eSecurity Support Portal Vormetric Application Download Server